Group Travel

Located in the beautiful spa town of Llandrindod Wells, the Metropole Hotel & Spa is renowned for its group travel and motoring events.

Winner of Best Accommodation For Groups Award, Mid Wales Tourism Awards 2019/20

The Metropole Hotel has witnessed many changes in Llandrindod Wells during the last 150 years. Motor cars have become commonplace, guest eating habits have changed, health crazes have come and gone. One thing that HAS remained constant… Hospitality at the heart of Mid-Wales, a hotel at the heart of everything. Renowned for its warm and friendly atmosphere, comfortable accommodation, relaxing spa and superb cuisine, The Metropole Hotel is an ideal base for staying in Mid-Wales.

“The guests had a wonderful stay at The Metropole Hotel, they said the food was brilliant and the service was amazing. They said they felt welcomed and comfortable straight away. They said the hotel is a great place to stay and they loved it so much that they are wishing to stay again in 2024” – Tour operator July 2023.

We are an independent family-owned with dedicated and long-serving staff popular with regular and new customers, so expect a warm and friendly welcome and along with our fresh Welsh air and local soft and clear water, the perfect recipe for a relaxing stay.

When staying with us you receive complimentary use of The Rock Spa with gym, swimming pool, spa bath, sauna, steam room and whirlpool for all residents

Car Parking – Free 150 spaces.  Plenty of room for coaches (CCTV)
Staff on reception 24/7 and porter service

Friendly and helpful sales office team; Greg, Lauren and Catherine, with over 40 years’ experience. With 12 event rooms we can offer groups plenty of space for entertainment.

The Experience

We can help put together itinerary ideas for your trip with extensive knowledge of the area. We can arrange a local Welsh Choir and we work with many local businesses; Jenny Phillips, Manager at Elan Valley Estate who can arrange guided tours around the 6 spectacular reservoirs covering the 46,000-acre estate. Many other attractions locally; Hay-on-Wye, Brecon Cathedral, Judge’s Lodgings.

Accommodation

Bedrooms – 100+ ensuite, TV, tea-making facilities, bath/shower, room service. We have a wide selection of single, double and twin bedrooms ranging from Classic, Wheelchair access, Superior through to luxury tower suites.

Dining

Award-winning cuisine with extensive options changing each night offering a three-course, 5 choices each and tea/coffee. Dietary requirements catered and adaptable times.
Table layouts to suit; 2,4,6 guests per table or larger to fit in with your group.

We live by our mission statements

The Metropole Hotel and Spa will be the best hotel for groups in Wales and the best holiday hotel in Mid Wales. Anticipating the requirements of our customers whilst satisfying them in an efficient and friendly manner to the benefit of all concerned.

To Our Guests

• The best possible value for money
• Comfortable accommodation in attractive surroundings
• Good food in a relaxed atmosphere
• Excellent service from friendly, well-trained staff
• Extensive and well-maintained leisure facilities
• Opportunity to have their comments and opinions heard
• Prompt handling of any complaints

To Our Staff

• Training for every job at every level
• Encouragement to develop within the job
• Good working conditions
• Fair remuneration
• Opportunity to present ideas which could improve the company’s performance

To the Community

• Preservation of our heritage
• Preservation of the environment
• Avoidance of waste and pollution